Refund policy

Exchanges and store credit are offered on a case-by-case basis; please contact us to discuss your needs. We may offer an exchange or store credit for sales up to 7 days after delivery. Please return your item to us safely packaged, with postal tracking and insurance for the full price of purchase. When received, we will issue you a store credit which will be valid for 3 months from your original date of purchase. Buyer is responsible for return and reshipping costs.

We regret that we cannot offer refunds.

Please send us an email request for your exchange to jewelry@forgeandfountain.com, and ship your item to:

Forge & Fountain
301 Washington St.
Vallejo, CA, U.S.A. 94590